One of the methods for getting documents to Jack for extraction is the email forwarding service. Each client will have a unique email address which documents can be sent to.
Accepted Document Types:
Jack currently only accepts emails with Pdf, PnG and JPG/jpg/JPEG attachments.
The email address provided will be in the following format based on the company or client name:
Update on 6th March 2025: Please note that the domain of the email forwarding address changed from @jenesys.co to @jenesys.email so please update accordingly.
and this can be found by navigating to:
Settings
Team
Sharing this email address with a Company User, an employee of the client, will enable them to send documents straight into Jack for extraction.
If any member of the Practice team also wants to share documents for Jack to extract, they too can send to the same email address and Jack will pick them up and assign to the relevant client.
Note: In order for Jack to validate the documents against the sender, please make sure that the sender is a Team Member for the client or the practice.