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How to Integrate Your Email Server with Triage Center for Email Remediation

setup permissions for google workspace or O365 to activate email remediation features in triage center

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Written by Deshin Li
Updated over 3 months ago

Jericho's email remediation features empower you to maintain a safe and secure email environment by blocking or removing suspicious emails directly from your employees' inboxes. To enable these features, we need specific permissions from your email server. In this guide, we'll walk you through why we need these permissions and how to set up integration for both Google Workspace and Microsoft Office 365.

Why We Need Permissions

To provide the best protection, Jericho's triage center requires access to your email server. This access allows us to:

  • Block Suspicious Emails: Automatically prevent potentially harmful messages from reaching employees.

  • Email Labeling: Remove malicious emails directly from inboxes when they are reported or identified and label those emails as "Jericho Flagged".

By integrating your email server with our platform, you gain enhanced email security capabilities and ensure that your team is protected from threats, without manual intervention or delays.

Integration Steps for Google Workspace

Follow these steps to integrate Google Workspace with triage center:

  1. Log in to your Google Workspace admin console.

  2. Set Up Domain-Wide Delegation to Jericho's email remediation project:

    • Add a new Api client

      • Connect to the client id with 109158472569679787403

      • OAuth scopes: https://www.googleapis.com/auth/gmail.labels, https://www.googleapis.com/auth/gmail.modify, https://www.googleapis.com/auth/gmail.readonly,https://www.googleapis.com/auth/gmail.settings.sharing,https://www.googleapis.com/auth/gmail.settings.basic

      • click authorize

    • Go back to Integration page and create your own domains.

    • Create a Google Workspace Email Server and add your domains to it.

    • Close the Email Server modal, click activate toggle on your Email Server in the table.

      • If you see a green light, that means it's integrated successfully.

  3. Go back to Integration page

Integration Steps for Microsoft Office 365

Follow these steps to integrate Microsoft Office 365 with triage center:

  1. Create a Email Server with Microsoft Office 365 type in the Integration page.

  2. Click Connect Microsoft Office 365 button.

    1. it will redirect you to the Microsoft consent screen after logging in with you Microsoft admin account.

    2. Click Accept and it will redirect you back to integration page.

  3. Your domains will be created automatically, configure which needs to be associated with your Microsoft Office 365 Email Server.

  4. Close the Email Server modal, click activate toggle on your Email Server in the table.

    • If you see a green light, that means it's integrated successfully.

Features Available After Integration

Once the integration is complete, you'll gain access to the following features:

  • Centralized Threat Management: A dedicated dashboard where your security officers can manage email threats and execute remediation actions.

  • Email Labeling: Suspicious emails can be labeled for easy identification, ensuring your users are informed of potential risks.

  • Email Blocking: Automatically prevent potentially harmful messages from reaching employees.

Need Help?

If you encounter any issues during setup or have questions about the integration, please reach out to our support team. Jericho is here to help you every step of the way.

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