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O365 Whitelisting

To allow entries in the Tenant Allow List

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Written by Grace Muchtar
Updated over a year ago
  1. Send the simulated phishing email. This will cause O365 to initially block the message.

  2. Navigate to the Emails tab on the Submissions page at https://security.microsoft.com/reportsubmission?viewid=email

  3. When you submit a blocked message as Should not have been blocked (False positive), an allow entry for the sender is added to the Domains & email addresses tab on the Tenant Allow/Block Lists page

Troubleshooting tips:

  1. Ensure you have the right access to be able to manage the Allow/Block List (e.g., Organization Management, Security Administrator, Security Operator, Global Administrator)

  2. Please leave 5 minutes for the entries to be active.

  3. Additional methods can be found on the Microsoft website here.

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