How to Handle a Stuck Dynamic Template Installation
No need to worry - this is a common issue, and there are several simple steps you can take to fix it.
If the installation stalls and the progress bar isn’t advancing, try the following solutions:
1. Install the Latest Version of Croco Wizard
Before anything else, ensure you're using the latest version of Croco Wizard. Once installed, try running the installation again.
If this doesn’t resolve the issue, continue with the following steps.
2. Increase the Memory Limit
For optimal performance, your memory limit should be at least 768M. You can check your current memory limit and follow the instructions in this article to increase it:
How to Check WordPress Environment System Info & Set the Proper Memory Limit.
3. Increase the execution time of requests
Insert the below code into the wp-config.php file:
set_time_limit(7200);
4. Check PHP Max Post Size and Max Upload Size
You can find these values in Elementor > System Info. If they're set too low, the server might block our files during the installation - which can cause it to fail.
We recommend increasing both values to at least 128M, or better yet, 512M for a smoother experience.
5. Deactivate 3rd-Party Plugins
Deactivate all 3rd-party plugins, leaving only Elementor, Crocoblock, and WooCommerce active. This will help ensure that no conflicting plugins are interfering with the installation process.
6. Clear the Server Cache
Clearing your server cache may also resolve installation issues.
7. Try php code
This will help to optimize the import process.
Add this code to your functions.php of your child theme (when you start installation, use your current theme, so that code won't be deleted):
if ( function_exists( 'crocoblock_wizard' ) && is_admin() ) {
crocoblock_wizard()->settings->register_external_config( array(
'import' => array(
'chunk_size' => 3,
'regenerate_chunk_size' => 3,
'allow_types' => false,
),
) );
update_option( 'crocoblock_wizard_cache_handler', 'session' );
}8. Reinstall the Template
By following these steps, you should be able to resolve any issues related to a stuck installation. If the issue persists, don’t hesitate to contact our support team for further assistance.