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Logging in for the first time

How to access Jigcar and set up your account

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Written by Bianca Monteiro

Jigcar uses a magic link login - meaning there's no password to remember. You just enter your work email address and click the link that gets sent to your inbox.

Before you start: Your organisation's email domain (e.g. @yourcompany.co.uk) needs to be registered with Jigcar. If it is, anyone with that email domain can log in - no invitation or setup from an admin is needed.

Step 1: Go to app.jigcar.com in your browser.

Step 2: Enter your work email address and click Sign in.

Step 3: Check your inbox for the magic link email from Jigcar. Click the link in the email.

💡 Tip: The email usually arrives within a few seconds, but can occasionally take a minute or two. If you don't see it, check your spam or junk folder.

Step 4: If this is your first time logging in, you'll be asked to provide a few basic details - your name and job role. Fill these in and continue.

Step 5: You're in! You'll land on the Jigcar dashboard, ready to go.


Bookmarking Jigcar for quick access

We'd recommend bookmarking app.jigcar.com so you can get back to it easily each day:

  • In Chrome: Click the star icon in the address bar, or press Ctrl+D (Windows) / Cmd+D (Mac)

  • In Edge: Click the star icon in the address bar

  • On your phone or tablet: Use your browser's "Add to Home Screen" option for one-tap access


A note on SSO

Some organisations use Single Sign-On (SSO) to log in to Jigcar instead of magic links. If your organisation uses SSO, you'll be directed to your company's SSO login page after entering your email. If you're unsure which method your organisation uses, just enter your email at app.jigcar.com and Jigcar will guide you to the right flow.


Are you a driver?

Drivers log in differently - through the Jigcar driver app at driver.jigcar.com, using your phone number and a one-time passcode sent via SMS. See the Driver App Guide for more details.


Having trouble?

If you're not receiving the magic link email, or you're seeing an error when trying to log in:

  • Make sure you're using your work email address (the one registered with your organisation)

  • Check your spam or junk folder

  • Try a different browser or clear your cache

  • If your email domain isn't recognised, your organisation may not be set up yet - contact your Jigcar account manager or reach out to Jigcar support

See our troubleshooting article for more help: I can't log in.

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