Need to change a pickup location, adjust the date, or switch the transport provider? Your ability to do this depends on the profile you have…
Within dealerships, if you are a planner or the original requester of a movement, then you can make an edit (as long as the movement hasn't already been completed).
For transport providers, you can also amend movements (again, as long as the movement hasn't already been completed), as long as they haven’t been imported/requested from outside of your profile.
How to make edits:
Step 1: Go to the All Vehicles tab and find the movement you need to update.
Step 2: Click on the movement to open its details.
Step 3: Click Edit (the pencil icon on the top right) to make changes.
Step 4: Update the fields you need to change:
Step 5: Save your changes.
What can you edit at each stage?
Movement Status | What You Can Edit |
Requested | Collection and delivery locations and dates |
Accepted/Planned | Limited - contact your planning team. provider asap. You may need to cancel the request and add a new one. |
Delivered | No edits available |
If you need to make changes to a movement that's already in transit or accepted, reach out to your planning team or transport provider.