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Understanding movement statuses

What each status means and what you can do at each stage

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Written by Bianca Monteiro

Every movement in Jigcar goes through a series of statuses that tell you exactly where things stand. Here's what each one means:

Requested The movement has been submitted and is waiting to be picked up by your planning team or a transport provider.

Planned The planning team have assigned a driver to the job

Accepted The transport provider or assigned driver has confirmed they will complete the job.

Delivered The vehicle has arrived at its destination. Proof of delivery may be available.

Cancelled The movement was cancelled.

Aborted The assigned driver or provider declined the movement. It may need to be re-requested or reassigned.

💡 Tip: If a movement seems stuck on a particular status, try refreshing the page. Status updates depend on drivers, planners and providers updating the movement through the app or platform. If something still doesn't look right, contact Jigcar support.

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