How to request a priority or urgent movement

Sometimes a vehicle needs to move fast - whether it's a customer waiting for delivery, an auction deadline, or a time-sensitive transfer.

Urgent movements can't currently be flagged within the Jigcar platform. To arrange a priority movement, you'll need to contact your transport provider or planner directly.

Step 1: Find your transport provider's contact details by following the steps in our article: Finding your transport provider's contact details.

Step 2: Call or email the provider to explain the urgency and agree on a timeline.

Step 3: If the movement hasn't been requested yet, create the request in Jigcar as normal (see How to request a movement) and add a note in the comments field to flag the urgency - for example, "Customer collecting tomorrow AM" or "Auction deadline Friday."

💡 Tip: If the movement has already been requested and allocated but you need to speed it up, contact the assigned provider directly.