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Viewing and accepting jobs

How jobs appear in the driver app and how to respond

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Written by Bianca Monteiro

When a planner or coordinator assigns a job to you, you’ll receive a text message to alert you and it will also appear in your driver app.

Accepting or rejecting a job

If your organisation has driver accept/reject enabled, you'll need to confirm each job before it's locked in:

  • Tap Accept to confirm you'll complete the job

  • Tap Reject if you can't complete it - you'll be asked to provide a reason

Viewing your jobs

If you navigate to a particular date, you’ll see the upcoming route that’s assigned to you then. This will tell you:

  • Vehicle details - how many vehicles you’re moving and what their registration number and models are

  • Pickup locations - where to collect the vehicles

  • Drop-off locations - where to deliver them

  • Date and time - when the job is expected to happen

  • Transport between locations - what route and time of public transport or taxis

  • Job notes - any special instructions from the planner or customer

If you reject a job, the planner will be notified and can reassign it to another driver.

⚠️ Note: Not all organisations use the accept/reject flow. In some setups, jobs are assigned directly and you'll see them in your list ready to action.

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