If you're looking for a vehicle in Jigcar but can't find it, try these checks:
Check your filters
This is the most common reason. If you have active filters applied (site, status, date range), they may be hiding the vehicle.
Clear all filters and search again
Check if you have a saved filter active that's narrowing your view
Check your search terms
Try searching by registration number or VIN - make sure there are no typos or extra spaces
If the vehicle has a personalised plate, try the VIN instead
Check the stock feed
If the vehicle is new to your stock, there may be a delay before it appears in Jigcar. Stock feed updates typically happen on a schedule (daily or real-time depending on your setup).
Verify the vehicle is correctly recorded in your DMS
Wait for the next feed cycle, or contact Jigcar support if it's urgent
đĄ Tip: If you're regularly unable to find vehicles, it may indicate a stock feed issue. Let your Jigcar admin or account manager know.