You can close your Lupa account either on the website at or on the account page in the app. 

When you close your account:

  • You will not receive any further account related emails
  • If you have a recurring (auto-renew) subscription it will be canceled
    Note: you can "cancel auto-renew" without closing the account
  • Any remaining full access time on your account will be lost
  • You won't be able to access your study history or saved vocab
  • Gift coupons you have purchased for others will be unaffected, but you will not be able to view their status in your account

You will be able to create a new account with the same email at a later date, but you will not regain access to any of the previous study history, gift coupons, or full access time.

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