We treat our customers the way we'd want to be treated ourselves. Canceling a monthly subscription is a simple matter of clicking "Cancel auto-renew" — just sign into your account on the web at lupa.app/account and you'll see it.
You don't lose any days that you've paid for, and if you want a refund we have a 7-day no-questions-asked refund policy.
And we make our yearly plans non-renewing purchases rather than subscriptions. Lupa is designed to build your independence in listening, and off of Lupa.