Subscriptions, Gift Vouchers, Billing

Monthly subscription? I can't find it

iPhone / iPad users can find a monthly subscription option on my.lupa.app

Written by Daniel Raynaud
Updated over a week ago

Can I try Lupa without creating an account?

Written by Daniel Raynaud
Updated over a week ago

How do I subscribe, or purchase full access?

Written by Daniel Raynaud
Updated over a week ago

Why monthly subscriptions, but annual purchases?

To protect you, we do not offer auto-renewing yearly subscriptions.

Written by Daniel Raynaud
Updated over a week ago

How does my Lupa subscription support Radio Ambulante?

How a media company and a tech company are working together.

Written by Daniel Raynaud
Updated over a week ago

What methods of payment do you accept?

Written by Jiveworld Support
Updated over a week ago

I'm a student. Gimme a discount!

Written by Daniel Raynaud
Updated over a week ago

How do I cancel my monthly subscription?

Written by Daniel Raynaud
Updated over a week ago

If I subscribe, are you going to make it hard for me to cancel?

Written by Daniel Raynaud
Updated over a week ago

What happens if I cancel a subscription before the renewal date?

Written by Daniel Raynaud
Updated over a week ago

How do I close my account?

Written by Jiveworld Support
Updated over a week ago

Can I get a refund?

Getting your money back after making a one-time purchase or recurring monthly payment.

Written by Jiveworld Support
Updated over a week ago

How do I redeem my coupon / promo code?

Written by Daniel Raynaud
Updated over a week ago

Why do I need a Lupa account to buy a gift coupon?

Written by Daniel Raynaud
Updated over a week ago

Why can't I redeem a promo code if I'm a subscriber?

What to do if you want to use a coupon or promo code with an account with an active subscription

Written by Daniel Raynaud
Updated over a week ago

How often do you release new stories?

Written by Jiveworld Support
Updated over a week ago

What mobile devices are supported?

Find out whether Lupa runs on your mobile phone or tablet

Written by Daniel Raynaud
Updated over a week ago