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Subscriptions, Gift Vouchers, Billing
Subscriptions, Gift Vouchers, Billing
17 articles in this collection
Written by
Daniel Raynaud
and
Jiveworld Support
Subscriptions and Purchases
Monthly subscription? I can't find it
iPhone / iPad users can find a monthly subscription option on my.lupa.app
Written by
Daniel Raynaud
Updated over a week ago
Can I try Lupa without creating an account?
Written by
Daniel Raynaud
Updated over a week ago
How do I subscribe, or purchase full access?
Written by
Daniel Raynaud
Updated over a week ago
Why monthly subscriptions, but annual purchases?
To protect you, we do not offer auto-renewing yearly subscriptions.
Written by
Daniel Raynaud
Updated over a week ago
How does my Lupa subscription support Radio Ambulante?
How a media company and a tech company are working together.
Written by
Daniel Raynaud
Updated over a week ago
What methods of payment do you accept?
Written by
Jiveworld Support
Updated over a week ago
I'm a student. Gimme a discount!
Written by
Daniel Raynaud
Updated over a week ago
Canceling Subscriptions, Closing Accounts, and Refunds
How do I cancel my monthly subscription?
Written by
Daniel Raynaud
Updated over a week ago
If I subscribe, are you going to make it hard for me to cancel?
Written by
Daniel Raynaud
Updated over a week ago
What happens if I cancel a subscription before the renewal date?
Written by
Daniel Raynaud
Updated over a week ago
How do I close my account?
Written by
Jiveworld Support
Updated over a week ago
Can I get a refund?
Getting your money back after making a one-time purchase or recurring monthly payment.
Written by
Jiveworld Support
Updated over a week ago
Promo Codes, Coupons, and Classroom Vouchers
How do I redeem my coupon / promo code?
Written by
Daniel Raynaud
Updated over a week ago
Why do I need a Lupa account to buy a gift coupon?
Written by
Daniel Raynaud
Updated over a week ago
Why can't I redeem a promo code if I'm a subscriber?
What to do if you want to use a coupon or promo code with an account with an active subscription
Written by
Daniel Raynaud
Updated over a week ago
Everything Else
How often do you release new stories?
Written by
Jiveworld Support
Updated over a week ago
What mobile devices are supported?
Find out whether Lupa runs on your mobile phone or tablet
Written by
Daniel Raynaud
Updated over a week ago