Subscriptions, Gift Vouchers, Billing

15 articles in this collection
Written by Daniel Raynaud and Patrick Moseley

Subscriptions and Purchases

Can I try Lupa without creating an account?

Written by Daniel Raynaud
Updated over a week ago

How do I subscribe, or purchase full access?

Written by Daniel Raynaud
Updated over a week ago

Why monthly subscriptions, but annual purchases?

To protect you, we do not offer auto-renewing yearly subscriptions.

Written by Daniel Raynaud
Updated over a week ago

How does my Lupa subscription support Radio Ambulante?

How a media company and a tech company are working together.

Written by Daniel Raynaud
Updated over a week ago

What methods of payment do you accept?

Written by Patrick Moseley
Updated over a week ago

I'm a student. Gimme a discount!

Written by Daniel Raynaud
Updated over a week ago

Canceling Subscriptions, Closing Accounts, and Refunds

If I subscribe, are you going to make it hard for me to cancel?

Written by Daniel Raynaud
Updated over a week ago

I meant to cancel my recurring payments but wasn't able to in time. Can I get a refund?

Canceling a recurring payment after the billing date.

Written by Patrick Moseley
Updated over a week ago

What happens if I cancel a subscription before the renewal date?

Written by Daniel Raynaud
Updated over a week ago

I made a one-time purchase, but I'd like to cancel it. Can I get a refund?

Canceling a one-time purchase

Written by Patrick Moseley
Updated over a week ago

How do I close my account?

Written by Patrick Moseley
Updated over a week ago

Why do I need a Lupa account to buy a gift coupon?

Written by Daniel Raynaud
Updated over a week ago

Why can't I redeem a promo code if I'm a subscriber?

Written by Daniel Raynaud
Updated over a week ago

Everything Else

How often do you release new stories?

Written by Patrick Moseley
Updated over a week ago

What mobile devices are supported?

Find out whether Lupa runs on your mobile phone or tablet

Written by Daniel Raynaud
Updated over a week ago