The Jobbler (That’s You!)
You play an important role in the payment process! You are responsible for using the Jobble app to check in and check out of every shift you are hired to work. Each time you check in and out, you submit your time and also location. This is important because this information is referenced when the hiring manager reviews timesheets for payment. You should also make sure to check if the on-site manager has any timesheets or papers to sign at the beginning and end of your shift.
Your Hiring Manager
Our business partners have a hiring manager who posts jobs, reviews applicants, makes hiring decisions, reviews timesheets and submits payments. The hiring manager works alongside our Payment Team to verify that check in and check out information matches any timesheets they have Jobblers sign on site.
A hiring manager may be on-site and ask you to sign a timesheet. If they ask you to do this, you are still responsible for checking in and out on the Jobble app.
The Jobble Support & Payment Team
If you have questions or concerns regarding payment, you can review the Jobbler Resource Center or contact the Jobble Support team by emailing firstname.lastname@example.org
The Support team will ask you about the shift you are seeking payment for and can help you understand where that shift is in the payment process.
If your payment is late or wrong, the Support team will ask you to submit a Payment Discrepancy Form. This form has all of your shift information and will be submitted to the Jobble Payment team. The Payment team works with the Hiring Manager to understand if a mistake or delay has occurred. The Support team will then give you updates or the final decision.
Note: All payment-related questions for shifts worked through the Jobble app must be submitted to the Jobble Support team. Contacting another company's manager or HR department is strictly prohibited and will not result in a resolution.