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Creating Custom Coaching Session

Learn all steps on how to create your own coaching session Discover the best practices and advanced features for a better user experience

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Written by Jozef Balaz
Updated over 10 months ago

Creating a new coaching session with our tool is very simple. Just go to the Custom Coaching Sessions page in the menu and click on the 'Create' button at the top right corner of the screen


Define Basic Details

Position Name - Name of this interview session (usually, a job role name is entered, like: Accountant)

Visibility - Choose if this session can be seen by everyone, or if it's hidden and can only be accessed with a specific link

Language - Define the language for your coaching session

Avatar - Choose one of our AI characters who will conduct your coaching session


Choose how you want to Create Your Content

We provide 3 options for you to start creating your interview content. These are regular questions asked during actual interviews that your users can begin training right away

1. We provide ready-to-use question templates for many job positions. You can edit these templates, delete unnecessary questions, or add new ones according to your needs.

2. Let AI create interview questions for you. Simply input a brief summary of the role for your coaching session and specify what personal qualities you believe a potential candidate needs to succeed in the interview.
​Learn more about the candidate expectation here

3. If you want, you can start making your questions from the scratch without any pre-set questions.


Add a Cover Image and Fill Out Basic Details

Cover Image - Having a picture makes it more fun to use. You can use your own picture or pick one from our collection

Position Name - This is the name of the interview session that you defined in the first step. Here, you have the option to rename it if you wish

Job Position Code - You can create a special code of numbers and letters for this interview. This code can be used as a label for the session and will be visible for users

Short Description - Here, you can write a short summary about this coaching session. It's something your users can see and helps them get an initial idea of what your session is about.

Note: Don't forget to save your changes so you don't lose any information!


Interview Setup - Managing Content

To begin inserting your content, just click the "Add/Edit" button, type in your content and click "Create". The new content will appear at the end of your sessions. Just scroll down to find it

Now, click on the "Pen" Icon to start editing it. A new popup will appear with various settings. You can adjust your selected content/question here

Expected Duration - Input the ideal response time for a specific question in seconds. During the training session, users' answers will be accompanied by a growing bar chart. This chart will show them when they should ideally finish their response.

Advanced Configurations and Rules for a Particular Question/Content

Configuration

You can include certain Positive or Negative words in your questions. When the user says these words, our system will raise or lower their final score

You also have the option to record the answer for the selected question

Rules

You can set specific actions for different scenarios that could occur when the users respond to your question. Here are the conditions and actions that can be taken.

Conditions:

  • Transcript text exact - If your question only needs a one-word answer, type in a certain word and our system will do a specific action

  • Transcript contains text - Put a special word here. If a user says that word in their reply, our system will do a certain action

  • Speech not recognized - You can adjust our system so that, if it fails to recognize what is being spoken a certain number of times, it will perform a specific action

  • Number of words higher than - Input a particular number here. If the user replies with more words than this number, our system will perform a certain action

  • Number of words lower than - Input a particular number here. If the user replies with less words than this number, our system will perform a certain action.

  • None of the rules matched - You can set up different rules for responding to a chosen question. If the user's answer doesn't fit any of these rules, our system can take a particular action

Actions that can be taken:

  • Play Response Video - You can input a custom message text, and our AI Avatars will play a response message to the users

  • Restart Step - The current question will start again and ask for another response

  • Go to Fail Page - Redirects user to a Fail page instantly

  • Go to Result Page - Redirects user to a Result page instantly


Additional Details and Configuration

This section shows the language used in your coaching session, when it was created, and when it was last updated. You will be able to see how long the session lasts once you have published it

Speech Recognition Language - Currently, we support the English language with various country dialects. We are planning to include more languages soon

Visibility - Choose if this session can be seen by everyone, or if it's hidden and can only be accessed with a specific link

Candidate Expectation - specify what personal qualities you believe a potential candidate needs to succeed in the interview. Our system will give extra points if they meet these expectations during the session.
​Example: We need a friendly person with a strong focus on achieving goals to guide a team of 6 developers

Advanced Configuration - You can attach specific tag to this coaching session. Later, you can use these tags to help you sort or find these sessions in the future

Interview Rules - This rule applies to all questions. You can create actions for different situations that might happen when users answer your questions.


Submitted Applications

Here you can monitor all users who completed this coaching session including those who submitted and those who didn't. You can see everyone's results closely and assist them in getting better at areas they're struggling with


Publish Your Coaching Session

After you've done setting up all the questions, adjusted the settings, and put down the rules, you can make your coaching session public and share it with your users

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