If you're working with a job owner who doesn't use Jobox, you can control which text updates they get for a job. 

This article covers: 

  1. Closing messages

  2. Cancel messages

  3. Accepted messages 

1. Don't send closing message

After you accept payment for a job and you're ready to close, you can choose not to send a closing SMS to the job owner.
Here's how: 

1. Accept and process payment from your customer
2. On the closing screen, tap EDIT OR DELAY CLOSING

3. Uncheck Send Closing SMS  

4. Tap CLOSE JOB 

The job is now closed, but the job owner was not sent a text update.

2. Don't send canceled message  

You can choose not to send job owners a "Job Cancelled" message.
Here's how: 

1. In your Workspace, find the job you want to cancel
2. Tap SEND UPDATE

3. Add a reason, a note, or simply tap CANCEL JOB 

4. Turn off sending SMS by making sure that the toggle shows an X. Note: This setting will save and be used for your next job with this owner. 

5. Tap Confirm 

The job is now cancelled, but the job owner was not sent a text update.

3. Don't send "Accept & In Process" message 

When you add a new job and assign ownership to a contact who doesn't use Jobox, you can choose not to send them an update that the job is "Accepted & In Process".
Here's how:

1. In a new job, add your contact as the job owner by tapping the + under ADD OWNER and selecting a contact to assign ownership to.

2.   Tap the TEXT toggle to suppress sending an SMS to the job owner. Note: This setting will save and be used for your next job with this owner. 

Make sure the toggle shows a gray X like this: 

3. Tap ADD JOB. The job will appear active in your Workspace, but the job owner was not sent a text update.

More questions? Learn about working with contacts who don't use Jobox, or give us a call.

- The Jobox Team 

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