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New Technician and User permissions and a new Job Status!
New Technician and User permissions and a new Job Status!
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Written by Team
Updated over a week ago

We are proud to announce that the latest release of PowerDispatch is now live!

We have enabled cancelling from the TechPortal, improved the workflow for companies with only one Technician/Team owner in an area as well as added an additional User Permission to give account owners more control.

Technician permissions

Skip Pending Close:

  • Skip Pending Close when closing a job from TechPortal to automatically put the job in Closed status.

Cancel Job:

  • Allows the Technician to notify the company of a cancel from the TechPortal, when used without the Skip Pending Cancel permission it will put the job under Pending Cancel

Skip Pending Cancel:

  • Skips the Pending Cancel status and puts the job directly in Cancelled status.

User Permissions

View Closed Info

  • Blocks a user from seeing closed job payment information

  • Does not block a user from entering closing information and closing the job

As you can read above we have also added a new job status : Pending Cancel

Example TechPortal for a technician with the Cancel Job permission turned on

Example TechPortal for a technician with the Cancel Job permission turned on

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