We're excited to bring you an expanded reporting experience. If you don't see the reporting features described below, don't worry—this updated reporting experience will become available to your account over time.
Resource | Link |
Time Block Entries Report |
Overview
The Time Block Entries report provides a detailed, record-level view of all time blocks logged for staff in your Dashboard. It captures when staff are marked unavailable, the duration of each block, who created it, and the reason provided.
Use this report to monitor how blocked time affects staff availability and bookable capacity, investigate scheduling patterns, and ensure time blocks are being used appropriately across your locations. It's especially useful for capacity planning, utilization impact analysis, and identifying unusual or excessive blocking that could affect revenue or service delivery.
What this report is best used for
Understand when and why to use this report through common use cases, descriptions, and example questions it can help answer in your day-to-day operations.
Use cases | Description | Example questions this report helps answer |
Staff Availability Visibility | View all time periods where staff are marked unavailable due to time blocks. |
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Capacity Planning | Understand how blocked time reduces bookable capacity across staff and locations. |
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Operational Oversight | Track who created time blocks and why to ensure appropriate usage. |
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Utilization Impact Analysis | Measure how much staff time is removed from scheduling due to blocks. |
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Staffing Pattern Analysis | Identify trends in blocked time by staff role, location, or time of day. |
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Schedule Integrity Monitoring | Detect excessive or unusual time blocking that could affect revenue or service delivery. |
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Prerequisites
Prerequisites
Before using this report, make sure the following are in place. These directly impact whether you can access the report and how accurate the data will be.
Permissions: You must have the appropriate Data & Reporting permissions enabled to see this report: Staff Operations Reporting > Schedule & Attendance
If you don’t see the report, check your permissions first - see Reporting Permissions for more information.
Location and Access Scope: What you see in the report depends on your access:
You’ll only see data for assigned locations
Row-level access may further limit visible data
If it looks like data is missing, verify your location assignments and access settings.
Required Setup: For the report to show meaningful data, staff must have time blocks created on their schedule (via the Dashboard or Professional App).
Default report configuration
See how the report is structured when first opened. Learn what each field represents, how the data is organized, and which fields can be used to filter results.
Group By
Field name | Definition | Example | Filter? |
Location Name | The official name of the business location where the time block occurred. | Joshua Tree | Yes |
Time Block Date | The local calendar date the time block is on. | 2026-03-02 | Yes |
Time Block ID (hidden in table, shown in exports) | Unique identifier for the staff time block record. | 002b4940-472b-4775-8c4d-084d933fad07 | No |
Columns in Table
Field name | Definition | Example | Filter? |
Staff Name | Full name of the staff member associated with the time block. | Lou Morrison | Yes |
Time Block Type | Entity who created or applied the time block.(Possible values include Business and Personal) | personal | Yes |
Status | Current status of the time block. Examples include: active, cancelled, completed. | cancelled | Yes |
Time Block Description | Description or reason provided for the time block. | Lunch | No |
Start Time | The local time when the time block begins. | 13:30:00 | No |
End Time | The local time when the time block ends. | 14:00:00 | No |
Hours Blocked | Total duration of the time block in hours. Units: hours. | 0.5 | No |
Customizable fields
Customizable fields
Explore the fields you can adjust to tailor the report to your needs. Each field includes a definition, example, and whether it can be used in filtering.
Field name | Definition | Example | Filter? |
Location Name | The official name of the business location where the time block occurred. | Joshua Tree | Yes |
Time Block Date | The local calendar date the time block is on. | 2026-03-02 | Yes |
Time Block ID | Unique identifier for the staff time block record. | 002b4940-472b-4775-8c4d-084d933fad07 | No |
Staff Name | Full name of the staff member associated with the time block. | Lou Morrison | Yes |
Time Block Type | Entity who created or applied the time block.(Possible values include Business and Personal) | personal | Yes |
Status | Current status of the time block. Examples include: active, cancelled, completed. | cancelled | Yes |
Time Block Description | Description or reason provided for the time block. | Lunch | No |
Start Time | The local time when the time block begins. | 13:30:00 | No |
End Time | The local time when the time block ends. | 14:00:00 | No |
Hours Blocked | Total duration of the time block in hours. Units: hours. | 0.5 | No |
Staff Role Name | Name of the role assigned to the staff member. | Top Colorist | Yes |
Location Group | The location group the business location is associated with, if applicable. | West Coast | Yes |
Location Tags | Tags associated with the business location, if available. | High Volume | Yes |
Location ID | Unique identifier for the business location where the time block occurred. | 005608b5-ad6b-4bbf-b99f-23786c3fe07b | No |
Location External ID | Identifier for the location from an external system, if provided by the business. | JT | No |
Staff ID | Unique identifier for the staff member associated with the time block. | 00569c45-b8a1-4f5c-af76-75a5b5de837e | No |
Staff First Name | First name of the staff member. | Lou | No |
Staff Last Name | Last name of the staff member. | Morrison | No |
Staff Nickname | Informal name used by the staff member in the system. | It me Lou | No |
Is Staff Active | Flag indicating whether the staff member is active (true = active). | TRUE | Yes |
Staff External ID | Identifier for the staff member from an external system, if provided by the business. | 1037921 | No |
Staff Alternate ID | Alternate identifier for the staff member, if provided by the business. | HSW003 | No |
Staff Mobile Number | Mobile phone number of the staff member. | 7206667884 | No |
Staff Email | Email address of the staff member. | No | |
Created by name | Name of the staff member that created the time block | Jack Reacher | Yes |
Cancel by name | Name of the staff member that cancelled the time block | Jack Reacher | Yes |
Created Date | The local date and time when the time block was created in the system. | 2025-07-20 0:09:52 | Yes |
Minutes Blocked | Total duration of the time block in minutes. Units: minutes. | 30 | No |
Report Caveats
There are a few important caveats and limitations to be aware of when using this report. Use these details to better understand how the data behaves and how to interpret it correctly.
Caveats | Details and Impact |
All time blocks are counted regardless of schedule overlap | This report does not adjust time blocks based on whether they overlap with a staff member’s scheduled shift. A time block is counted in full even if the staff member is not scheduled during that time. As a result, blocked hours may differ from the Attendance Report, which only counts time blocks that overlap with scheduled shifts. |
All time blocks are counted regardless of appointment overlap | If a time block overlaps with an appointment, both are counted independently. No segment-based deduplication is applied. This report reflects raw time block data and does not adjust for overlaps with appointments. |
Time blocks appear for both scheduled and unscheduled staff | Staff members do not need to have a scheduled shift to appear in this report. Any staff member with a time block in the selected date range will be included. This differs from the Attendance Report, which only includes staff with scheduled shifts. |
Cancelled time blocks are included by default | Time blocks with a status of “cancelled” are included in the report. Use the Status filter to exclude cancelled records if only active or completed time blocks are needed. |
Date filter is based on time block date | The date range filters based on when the time block occurs, not when it was created. To filter by creation date, use the Created Date field. |
Use Case Example Configurations
Learn how to set up the report for specific scenarios with practical examples. Follow along to create views that answer common questions and support your workflows.
Use case | Description | How to configure the report |
Staff Availability Visibility | View all time periods where staff are marked unavailable due to time blocks. |
|
Capacity Planning | Understand how blocked time reduces bookable capacity across staff and locations. |
|
Operational Oversight | Track who created time blocks and why to ensure appropriate usage. |
|
Utilization Impact Analysis | Measure how much staff time is removed from scheduling due to blocks. |
|
Staffing Pattern Analysis | Identify trends in blocked time by staff role, location, or time of day. |
|
Schedule Integrity Monitoring | Detect excessive or unusual time blocking that could affect revenue or service delivery. |
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