Chest operates within a strict regulatory framework. Here's who oversees us and what that means for you.
Chest's regulatory status
Chest Group Limited (FCA Registration: 1045044) is an Appointed Representative of RiskSave Technologies Ltd, which is authorised and regulated by the Financial Conduct Authority under firm reference number 775330.
Chest is a trading name of Chest Group Limited. Chest Group Limited is registered in England No. 15923634. Registered office: 124 City Road, London, United Kingdom, EC1V 2NX.
SIPP administration
Your SIPP is administered by Quai Investment Services Ltd, which is directly authorised and regulated by the FCA. They're responsible for the operation and management of your pension account.
Investment management
Your pension investments are managed by Legal & General Investment Management (LGIM), one of the UK's largest investment managers. LGIM is also authorised and regulated by the FCA.
What FCA regulation means
Being regulated by the FCA means:
We must meet strict standards for how we operate
We're subject to regular oversight and reporting requirements
We must follow client money protection rules
We must treat customers fairly
You have access to the Financial Ombudsman Service if things go wrong
Financial Ombudsman Service
If you have a complaint that we can't resolve to your satisfaction, you can refer it to the Financial Ombudsman Service. They're an independent body that resolves disputes between consumers and financial services firms.
Checking the FCA register
You can verify regulatory status on the Financial Services Register at register.fca.org.uk. Search for RiskSave Technologies Ltd (FRN: 775330) or Quai Investment Services Ltd to see their authorisation details.
Still need help?
If you have questions about how Chest is regulated, contact us at hello@joinchest.com.