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I was denied a bank account with my partner match

Jessika Raisor avatar
Written by Jessika Raisor
Updated over 4 months ago

If one our partner financial institutions denied your application or if you don't qualify, don’t worry—this doesn’t impact your access to Debbie! You can still use the app as usual. 💚

Why was my application denied?

A common reason for checking/savings account application denials is related to something called a Chex Report, which banks use to review whether or not you’ve ever defaulted on a bank account. You can learn more about them on our blog and check your report here.

Can I use Debbie without linking a partner account?

Yes! You’ll still have full access to the app, but you won’t be able to redeem rewards for cash.

Why do I need a partner account?

These financial institutions support your financial success by paying us when you make an account with them. We take those funds and reward you for completing financial goals.

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