Help Center Button Broken
You may have just updated the app, are looking how to access this page but the help center button isn't doing anything. We're on it! In the meantime, just bookmark this page to find whenever you need.
Updates
2/20/26 > Issue reported
✅UFCU Accounts Disconnected
If your partner is UFCU you may be prompted to join another Debbie bank, don't worry you are still a UFCU partner.
Our team is working on correcting this error and your account and rewards will be unaffected. You may not be able to use the app while we work on this bug.
Updates
2/17/26 > Issue Reported
2/19/26 > Engineering team working on a fix
2/20/26 > Issue Resolved
Credit cards and savings aren't showing up in your debt streak
Are your credit cards showing up under linked accounts but not your debt streak? Or they show up but transactions are not loading in?
Our team is aware of this issue and are working on a fix. You will not be able to make progress toward your Debt Streak or Savings Streak in the meantime 😦 This may also affect your earnings if you are a part of the grocery points promotion.
Updates
1/20/26 > Issue reported to Debbie Engineering Squad
1/26/26 > The cause of the issue has been found, we are working on a fix!
2/4/26 > Our team is still fixing our back-end to make it work for you
2/24/26 > Planned release for the fix!