Workers can change their own e-mail address in their profile settings when logged in to their JoinedUp account.

Step 1 : As an agency user, you can also change email addresses of the workers managed by your agency. You can do this by accessing their profiles from the 'Managed Workers' tab.

Step 2 : Type in the worker's name in the search bar and click on the row for the relevant worker

Step 3 : This will expand to show you more information about the worker. Click on the workers name to go into their full profile

Step 4 : Under the personal information section of the profile, scroll down to the 'Contact details' and click on the 'change email address' link. You can also click on the change e-mail tab on the left hand menu. 

Step 5 : Type the new e-mail address in and click on 'Change email'

Step 6 : The worker will receive a confirmation e-mail from to the new email address. They will need to click the link in this e-mail to confirm the new address. At this point the new e-mail will be saved on their profile. 

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