I'm a worker

Help for agency workers using JoinedUp and freelance drivers working through the Driver Exchange marketplace

Sylvain Mathieu avatar Harry Blundun avatar George Campbell-Collins avatar +4
20 articles in this collection
Written by Sylvain Mathieu, Harry Blundun, George Campbell-Collins and 4 others
I'm an agency worker

Adding hours you've worked

T
Written by Tom Caban
Updated over a week ago

My agency wants access to see my profile

Already have an existing profile, and wanting to link to a new organisation or agency?
Lanique Hall avatar
Written by Lanique Hall
Updated over a week ago

Filling in your Limited company details

How to fill in your LTD company details on your profile
Iwona Jakobczyk avatar
Written by Iwona Jakobczyk
Updated over a week ago

Validating your e-mail address and phone number

Your agency have asked you to confirm your e-mail and your mobile number
George Campbell-Collins avatar
Written by George Campbell-Collins
Updated over a week ago

Confirming a shift booked by your agency

Your agency asked you to confirm a shift/ you've received a text message or email from the system asking to confirm your shift.
Iwona Jakobczyk avatar
Written by Iwona Jakobczyk
Updated over a week ago

Messaging your agency

How to contact an agency you're working for.
George Campbell-Collins avatar
Written by George Campbell-Collins
Updated over a week ago

See how your gross pay is calculated

See exactly how your gross pay is calculated including break deductions, guarantees and overtime rates
Iwona Jakobczyk avatar
Written by Iwona Jakobczyk
Updated over a week ago

Change your contact preferences

What to do when you receive too many text messages or e-mails. How to remove your name from our mailing list.
Iwona Jakobczyk avatar
Written by Iwona Jakobczyk
Updated over a week ago

See your timesheets

How to see your timesheets and invoices
Iwona Jakobczyk avatar
Written by Iwona Jakobczyk
Updated over a week ago

What is self billing?

What is self billing and how do I agree to it?
Sylvain Mathieu avatar
Written by Sylvain Mathieu
Updated over a week ago