To streamline your Joli experience, you can add users who will manage campaigns and access analytics. Additionally, you can add locations for each physical venue your brand operates, allowing for efficient campaign management and better organization across different sites.
Adding Users
Where to Find: Go to Settings > Team.
Admin User: The primary contact should be the admin user
Permissions: We cannot add or delete users without admin approval. Please ask your admin user to contact Joli support team for changes.
User Requirements: Only representatives from the business can be added. For third-party emails, such as agencies, please contact Joli support.
Adding Locations
What Are Locations?: Locations are physical venues (e.g. restaurants, cafes, hotels).
Brand vs. Location: A brand is a business with its own social media identity. Multiple locations for the same brand should be listed under the same brand account.
How to Add a Location: Select “New Location”, search by brand name or address (pulled from Google), and edit opening hours.
Optional Details: You can add a phone number and email for the location.
Deleting a Location: Click the rubbish bin icon to delete.
If you have any further questions or need a hand with anything, feel free to reach out to our awesome support team—we’re always happy to help! 😊