Having trouble reconnecting your Instagram account to Joli? You're in the right place!
Let’s walk through the steps to get you back on track!
1. Reconnect Instagram to Joli
Open the Joli app and tap Reconnect when you see the notification that the Instagram connection has expired.
2. Go to Profile Settings
In your Joli profile settings, find the Instagram section and tap Reconnect.
3. Log in to Instagram
Enter your Instagram username (not your email) and password on the login screen. Be sure to use the username for the account you want to connect, and make sure it’s a professional Instagram account.
If you've forgotten your password, reset it here.
4. Enter Your Two-Factor Authentication Code
If enabled, enter the 6-digit code from your authentication app.
5. Grant Access to Joli
Tap Allow to grant Joli access to your Instagram data.
6. Confirm Connection in Joli
Once connected, make sure Instagram shows as Connected in Joli. Then, tap Save to finish.
You’re all set! You can now use Instagram on Joli again. 😊
If you’re still having issues, please reach out to us. A screen recording showing where you’re getting stuck will help us assist you more effectively. 🎥💬