Easily bring in your existing customer reviews and boost your store’s credibility! Judge.me offers multiple hassle-free methods to import reviews, whether you have a CSV file (under 10MB) or want to sync reviews from AliExpress, Etsy, Amazon, or other platforms—all at no cost.
1. Import reviews from a previous review app
If you have used another review app and want to transfer your reviews to Judge.me, follow these steps:
From your Judge.me admin, go to Settings > Import reviews.
See the steps for the old app design
See the steps for the old app design
From your Judge.me admin, go to Manage Reviews > Reviews Dashboard.
Click the Import & sync reviews button on the top right.
Search for your previous review app (e.g., Loox, Yotpo, Air Reviews, Vitals, Klaviyo Reviews, Areviews, Rivyo, Stamped.io, Ali Reviews, Trustoo.io, Ryviu, Fera, Opinew, Reviews.io, Growave, Okendo, Junip, Feefo, Editorify).
Upload your CSV file and click Import.
Note: If importing from a previous store, ensure that your product URLs match those in the new store.
2. Use the manual import tool
If your CSV file is not from one of the supported apps mentioned above, you can still import it using the manual import tool:
From your Judge.me admin, go to Settings > Import reviews.
See the steps for the old app design
See the steps for the old app design
To start importing reviews from a spreadsheet:
From your Judge.me admin, go to Manage Reviews > Reviews Dashboard.
Click the Import & sync reviews button on the top right.
Scroll to Manual reviews import > Import from a spreadsheet.
Click Get started.
Upload your CSV file.
Choose to import your reviews as product or store reviews.
Check the box I confirm my reviews are genuine and I have permission to import them.
Click Next.
Match the columns in your CSV file with the corresponding Judge.me fields. Judge.me will attempt to match these columns automatically, but you can adjust them as needed.
Select your preferred product identifier. For example, product URL.
Click Import.
Note: If you have reviews from sources like Facebook, Instagram, or offline sales, and do not have a CSV file, follow this guide to prepare a CSV file.
3. Import reviews from AliExpress, Etsy and Amazon
If you have reviews on other e-commerce platforms such as AliExpress, Etsy, Amazon, and WooCommerce, you can import them to Judge.me following these steps:
From your Judge.me admin, go to Settings > Import reviews.
See the steps for the old app design
See the steps for the old app design
From your Judge.me admin, go to Manage Reviews > Reviews Dashboard.
Click the Import & sync reviews button on the top right.
Scroll down to the Import from e-commerce platforms section.
Choose the platform you want to import from (e.g., AliExpress, Amazon, Etsy, or WooCommerce).
Follow the on-screen instructions to complete the import process.
4. Sync reviews with other Shopify stores using Judge.me
If you operate multiple Shopify stores selling the same products, you can share reviews across them. To ensure accurate syncing, make sure all products share the same SKU codes.
Follow these steps to set up your review syndication:
From your Judge.me admin, go to Settings > Import reviews.
See the steps for the old app design
See the steps for the old app design
Steps to set up review syndication:
From your Judge.me admin, go to Manage Reviews > Reviews Dashboard.
Click the Import & sync reviews button on the top right.
Scroll down to the Sync Reviews section.
Under Sync reviews with other Shopify stores, click Show settings.
Follow the on-screen instructions to complete the setup.
If you encounter import errors
If you encounter errors during the import process, try these steps:
Copy and paste your reviews into Google Sheets.
Download them as a CSV file.
Try importing again using the new CSV file.
If errors persist and you receive an error notification via email, refer to our import troubleshooting guide for solutions.
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