Hashtag sources let your Juicer feed pull recent public Instagram posts that include a specific hashtag. Setting one up requires an Instagram Business account (IBA) connected to a Facebook business page; this article walks through the prerequisites, the steps, the limits, and common troubleshooting.
⚠️ Important: If you do not have an Instagram Business account (IBA), you must create one first (or switch a personal Instagram account to a business one) and connect it to a Facebook business page. See How to create an Instagram Business account, or follow the prerequisite steps below.
Create an Instagram Business account if you don't have one already. You can also switch a personal Instagram account to a business one.
Connect your Instagram Business account to a Facebook business page.
Connect your personal Facebook account to Juicer.
This is necessary because every Instagram Business account is linked to a corresponding Facebook business page, which you manage via your personal Facebook account.
Adding your hashtag source
Open your Juicer dashboard and access the feed to which you want to add the source.
Click + Add source.
Select Instagram.
then choose the Hashtag tab
Enter your hashtag without the
#.Pick the Content type: Posts or Reels.
Click Add source.
Connecting Facebook
If you don't have a Facebook account connected to Juicer yet, the hashtag form shows a Connect via Facebook button. Click it and authorize Juicer to access your Pages and Instagram for Business permissions.
You can also pre-connect Facebook from the Connected Social Accounts page by clicking the red + button next to Facebook. Either way, your linked account appears on the Connected Social Accounts page once authorized:
If you already have a Facebook connection on this page, click the 🔄 refresh icon. The connection state will then tell you whether you have the Instagram for Business permissions Juicer needs.
Limitations
Hashtag-source quota—Instagram allows ~30 hashtag sources per connected Instagram Business account, on a rolling 7-day window. Juicer scales this with the number of IBAs linked to your Facebook page (e.g., a Facebook account with 5 IG Business accounts can carry up to 150 hashtag sources). See How to add more Instagram hashtag sources to your Juicer feed for ways to expand.
Public posts only—Instagram only exposes public posts via its hashtag API.
Anonymous posters—usernames and profile images of hashtag posts are not displayed; this is an Instagram privacy restriction. See Why Instagram hashtag posts don't show usernames or profile pictures.
24-hour window—only posts from the last 24 hours containing the hashtag are returned. If no one has posted with your hashtag in that window, no content will appear until a new matching post goes live on Instagram.
More technical details are in the Facebook/Instagram developer documentation.
Troubleshooting
If your Facebook connection looks healthy but you still can't add an Instagram hashtag, revoke Juicer's Facebook permissions and reconnect:
Click Remove next to Juicer to revoke its permissions.
Back on your Connected Social Accounts page, remove the connected Facebook account by clicking the red
xnext to its name.
Try connecting the same Facebook account again.
If your Instagram hashtag source still isn't behaving, contact us and we'll help you sort it out.