Here is the quickest way to resolve this and get your account fully active:
📸 How to Upload the Complete File
You don't need to combine images manually; our secure upload tool is designed to handle this in seconds:
Capture the Front: Position the front of your ID within the frame and take a clear, live capture.
Capture the Back: Immediately following the front, the app will prompt you for the back. Flip the card over and capture the reverse side.
Submit: Review both images and hit submit.
💡 Pro-Tips for Instant Approval
To ensure our system accepts your documents on the first try and avoids further rejection, please keep these three things in mind:
Lighting is Key: Ensure you are in a well-lit room. Natural light is best, but if you're indoors, make sure there are no harsh shadows across the text.
Flash Check: If you use your camera’s flashlight, ensure it doesn't create a "glare" or white spot that hides your name or ID number.
Four Corners: Make sure all four corners of the ID card are visible in the photo. Don't crop it too tightly!
Do reach out if you need further assistance on the Juicyway platform.