Why This Happens
For Nigerian IDs (such as the NIN card, International Passport, or Driver’s License), Juicyway requires only the front page of the document.
Sometimes, during verification:
The system may automatically prompt for a “back” upload
This is a generic request and does not apply to Nigerian IDs
When the back of a Nigerian ID is uploaded, the verification may fail because:
The back page does not contain the required identity details
It does not meet verification standards for Nigerian documents
What You Should Do Instead
If you’re prompted to upload the back of your ID, follow these steps:
Ignore the instruction to upload the back
Re-upload the front page of your ID
Make sure the image is:
Clear and well-lit
Not cropped
Not edited or a screenshot
Fully readable
That’s all. The system will review the correct page again.
Accepted IDs for Nigerians
You can upload the front page only of any of the following:
NIN Card
International Passport (bio-data page)
Driver’s License
No back-page upload is required for Nigerian IDs.
Common Mistakes to Avoid
Uploading the back of the ID after a prompt
Uploading both front and back in one image
Uploading a screenshot or edited image
Uploading a blurry or cropped photo
Any of these can lead to repeated rejections.
Quick Tip
If you ever see an instruction that feels confusing or contradictory, it’s okay to pause and double-check. For Nigerian IDs, just remember this rule:
Front page only. If asked for the back, upload the front again.