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I Entered the Wrong BVN — What Should I Do?

Your BVN (Bank Verification Number) is required to complete your NGN account onboarding.

If you enter an incorrect BVN, we won't be able to validate your information. This means you won't be able to proceed to the next step of the onboarding process.
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What should I do?

Enter the correct BVN linked to your personal information and try again.

Make sure the BVN you provide is accurate before submitting it, as your information must be successfully validated before you can continue with the onboarding process.
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Why is my BVN required?

Your BVN is required as part of the verification process for setting up an NGN account.

If your BVN cannot be validated, your NGN account cannot be created until the correct information is provided.
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I entered the correct BVN, but I still can't proceed

If you've confirmed that your BVN is correct and you're still unable to continue, please contact Support for assistance.

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