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I have the NIN slip, but it was rejected when I tried to use it to complete my KYC. What should I do?
I have the NIN slip, but it was rejected when I tried to use it to complete my KYC. What should I do?

Using your NIN to complete your Juicyway KYC process

Updated over 3 months ago

At Juicyway, we require the NIN Card instead of the NIN Slip for verification purposes. If you don't have the NIN Card, you can easily print it yourself by following these steps:

  1. Launch the MWS Mobile ID App: Ensure you have the latest app version on your Android or iOS device.

    MWS Mobile ID lock screen
  2. Enter Your PIN: Unlock the app with your PIN.

  3. Printing Options: Select “PRINT NIN SLIP on the home screen.”

    Print NIN Slip button
  4. Login: Fill in your “USERID” and “OTP” on the login form that appears, then tap “Login.” you can dial the USSD code *346*2*Your NIN# on any other mobile phone to get the UserID and OTP via SMS.

    Print NIN Slip Login screen
  5. Choose Slip Type: You can print either a Premium or Standard NIN Slip from your dashboard.

    • For a Premium Slip, select “PRINT PREMIUM NIN SLIP.”

    • For a Standard Slip, click the hamburger icon and choose “Print Standard NIN Slip.”

  6. Payment Process: Click “Pay With Remita” and follow the instructions to pay using any option comfortable for you. Wait until the transaction is complete and confirmed.

  7. Download the Slip: Once payment is confirmed, download your NIN slip. For iOS, save the file using the “Save to files” option. Android users can find the slip in the “Download” folder.

  8. Final Steps: Print the PDF, cut it to size, fold, and laminate it or make it into a card if desired.

If you encounter any issues during the verification process or have further questions, please don't hesitate to contact our customer support team. We are here to guide you through the process and assist you every step of the way.

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