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How do I update my Email Address on Juicyway?
How do I update my Email Address on Juicyway?
Updated over 6 months ago

Here's how you go about the email address update.

  1. Log in to your Juicyway account at https://app.juicyway.com/profile

  2. Go to your settings.

  3. Select Account; There is a dropdown menu with your personal details.

  4. Since you can't edit directly, click on a button like Contact Juicyway Support to Edit

  5. You will be directed to a chat window where you can specify what you want to update (in this case, email address). Please click on create a ticket for updating your email address.

  6. Fill out the required information in the ticket:

    • New Email Address: Enter the email address you want to use going forward.

    • Verification: You might need to provide the last 5 digits of your BVN (Bank Verification Number) to confirm your identity.

    • Reason for Update: Briefly explain why you're changing your email address.

    • Verification Selfie: Take a selfie holding a valid ID (passport, driver's license, etc.) as instructed.

  7. Once you've filled out everything, submit the ticket for processing.

Important Note: Updating your email address may not be instantaneous. Juicyway will likely review the information you provided to ensure accuracy and security.

By following these steps, you should be able to successfully update your email address on Juicyway.

Please don't hesitate to contact our customer support team for any more questions about Account updates. We are here to help you make the most of your currency transactions and ensure your satisfaction with our services.

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