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About the Customer Account Center
About the Customer Account Center
Jukebox avatar
Written by Jukebox
Updated over a week ago

Your Customer Account Center allows you to better manage your:

  1. Print orders (current and completed)

  2. Design orders

  3. Quote requests

  4. Sample pack orders

  5. Creator designs

  6. Credit and discounts

Print Orders

This is where your current orders will be displayed. You can check the status of your order here, upload files (if your order is Waiting for Files) and view order details. Under the Completed section, you will find a history of orders that have been completed and either picked up or shipped. You can also view order details, as well as the invoice in both sections.

Design Orders

Like the Print Orders section, you can find current and completed design orders here. It is important to note that print orders and designs orders are treated as two separate services, so often you will have two different order numbers if you have paid for these two services.

Quotes

The Quotes section includes a link to the Request Custom Quotation page, as well as to your Existing Quotes. Use the latter to view messages or to send your Print Estimator a message.

Sample Packs

Here you can keep track of the different sample packs you've ordered.

My Creator Designs

Any designs you created and saved using our free online makers are stored here. You can access them anytime for later editing.

Credit & Discounts

In-store credits or discounts that have been issued to your account can be found here.

Account Settings

Here you will be able to update your profile details, add CC emails, enable blind packaging, manage shipping addresses and change your password.

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