All Collections
File Setup and Preparation
General
Can I email my files to see if they are set up correct?
Can I email my files to see if they are set up correct?
Jukebox avatar
Written by Jukebox
Updated over a week ago

We do not review files via email.

We recommend placing orders with proofing type “Online PDF Proof”. This way our prepress team will review your files before sending to print. You will be sent an email with a PDF proof to approve – if any possible issues are noticed by our prepress team, you will receive a note with your proof.

This is the only way to have our prepress review your PDF file before printing. If you would like one of our designers to review and provide advice regarding your design, you will need to place a design service request and you will be sent a quote for one of our designers to provide this advice.

Did this answer your question?