This File Error was given by our Prepress team because the artwork you uploaded:

  1. Does not match the 'Color' option you selected for your order as it covers more of the Wrapping Paper, OR
  2. Covers more than 50% of the Wrapping Paper (our 2pt Light Ivory and 3pt Brown Kraft stocks cannot hold any more ink than this).

To continue with your order for Error 1, please:

  1. Re-upload revised files from your Customer Account Center: Current orders; OR
  2. Upgrade your order to the appropriate ink coverage and make an additional payment by calling our Customer Service team at +1 888 667 0067

The continue with your order for Error 2, please:

  1. Re-upload revised files from your Customer Account Center: Current orders; OR
  2. Change the stock by calling our Customer Service team at +1 888 667 0067

Ink Coverage Examples

wrapping_paper_coverage.png

Ink Coverage Availability by Stock

*This stock is too thin to hold more ink than the maximum indicated on the chart.

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