1. What are Exit & Email Pop Ups?
Exit & Email Pop Ups are tools designed to help Shopify merchants capture customer attention before they leave the site. They display custom messages or offers based on user behavior, helping reduce cart abandonment and increase conversions.

2. How do exit-intent popups work?
Exit-intent popups detect when a visitor is about to leave your website by tracking their mouse movements or browsing behavior. Just before they exit, the popup appears with a tailored message or offer to re-engage them.

3. Do I need coding skills to use this app?
Not at all! JumboBros Exit & Email Pop Ups are completely beginner-friendly. You can easily create and customize popups without any technical expertise.

4. Can I customize the popups to match my brand?
Yes! Our popups are fully customizable. You can adjust colors, fonts, images, and messages to perfectly align with your brand identity.

5. What kind of offers can I include in the popups?
You can include:

6. Is there a limit to how many popups I can create?
No, all plans allow unlimited popup creation. However, the number of views per month depends on your chosen plan.

7. How can I track the performance of my popups?
Our dashboard provides detailed analytics, including:

8. What happens if I reach my plan’s view limit?
We will send you three warning emails as you approach 80% of your view limit. If you exceed the limit, your popups will be temporarily paused until the next month unless you upgrade your plan.

9. Can I run A/B tests with my popups?
Yes! JumboBros Exit & Email Pop Ups support A/B testing, allowing you to experiment with different designs, messages, and offers to optimize performance.

10. How do I install or uninstall the app?
To install, visit the Shopify App Store, search for JumboBros Exit & Email Pop Ups, and click "Add App." To uninstall, go to your Shopify admin, navigate to "Apps," and remove JumboBros from the list. For detailed instructions, check out our help center.

11. Is there a free trial available?
Yes! All plans come with a 14-day free trial, giving you ample time to explore the app’s features.

12. What kind of support is available?
We offer 24/7 customer support. Whether you have questions about setup, customization, or troubleshooting, our team is always ready to help.

13. How do I contact support?
You can reach us via: