Recordings & Captures
How to delete meeting data, and other meeting capture tips
What to do if I can't find a recordingTroubleshooting steps to find a missing recording in Jump.
How to get Jump to automatically delete media & transcriptsCustomize your Jump experience by adjusting your data storage policy.
How to capture meetings in SafariEnsure Jump is able to capture your meetings when using the Safari web browser.
How to capture a meeting with RingCentralLearn how to use the Jump to capture your RingCentral calls.
How to use Jump with VoIP servicesCapture phone calls and generate meeting notes in Jump via a VoIP integration.
How to delete a processed meetingYou can permanently remove a meeting from Jump after syncing the notes and tasks to your CRM.
How to manage meeting capture consentDetermine how Jump should handle consent monitoring when capturing a meeting.
How to download audio/video from a meeting captured by JumpDownload the audio and/or video from a past meeting in Jump.
How to capture a phone call with JumpFor capturing over-the-phone meetings, Jump users have the option to use the Join My Call feature or via RingCentral, Intulse, or Dialpad.
How to upload a meeting when it’s captured in multiple partsYou may have parts of a meeting captured separately. Here is how to combine and re-upload them so Jump processes it as one meeting.
How to use Jump's Join My Call feature with Zoom PhoneUse Jump to capture calls made with Zoom Phone.