Introduction 👋
If you have problems opening CSV files in Excel, the following steps will have your CSV ready for upload in no time 🎊
Step 1️⃣ : Creating your upload 🎨
Once you've downloaded the Juro CSV sample to your desktop:
Create a Blank Workbook in Excel
Go to the Data tab > Get Data > From Text, and select the Juro CSV sample
Step 2️⃣ Delimiting your Excel file 👐
In Excel:
Select Delimited > Next
Select the Semicolon and Comma delimiters
Click Finish
In the Import Data pop-up, leave the default value unchanged and press OK.
Delimiting your MacOS Numbers file 🔩
In Numbers:
Click File > Export to > CSV
From the Text Encoding dropdown, select Unicode (UTF-8)
Select Next and specify the file destination
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Special Characters 🔣
If your CSV upload contains special characters (e.g. !, @, #), you must save it as a UTF-8 file. To do this:
Click Save as
From the file format dropdown, select CSV UTF-8 (Comma-delimited)(.csv)
Select Save.
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💁♀️ As always, our Support Team is happy to help you with anything further if needed. Start a chat with us right here by clicking the Intercom button in the bottom-right-hand corner of this page.
Alternatively, you can email your query to support@juro.com 🚀