The AI Addendum is an amendment to your contract with Juro. It changes the terms to allow us to provide you with access to the AI Assistant/Extract functionality.

Our AI Assistant/AI Extract are relatively new additions to our offering and have features we didn’t anticipate when you signed your master services agreement (MSA). The Addendum sets out what you can and can't expect from our AI Assistant.

A signed AI Addendum is essential to gain access to the AI Assistant.

We’ve put a lot of thought into drafting the AI Addendum and the terms required to offer the AI Assistant/Extract at this experimental stage of AI development. This is reflected in its language which has also been agreed with our insurers.

We’re happy to hear your feedback but at this stage, we can’t offer alternative terms.

Nothing at all. The terms of your existing Juro subscription will remain unchanged. However, you won’t be able to access AI Assistant/Extract or any future AI-enabled features we release until the Addendum is signed.

The letter part of the AI Addendum explains how the AI Addendum amends your existing contract with Juro. It does three things:

The AI terms apply whenever you use one of our AI-enabled features ("AI Features"). At the moment, this covers our AI Assistant/Extract features, but we're busy working on further AI-powered features to help you agree contracts faster.

The first section deals with Customer Content. Customer Content means anything you provide to the AI Features as input (Input) and anything you receive as an output from any AI Feature (Output).

Between you and Juro, you own your Customer Content. That means Juro won't try to assert ownership over Customer Content.

This doesn't mean that all Customer Content is capable of being owned. For example, some jurisdictions require works to have a human author for intellectual property rights to subsist and so don't recognise intellectual property in AI-generated works. But we agree that - if there is any intellectual property in the Customer Content - it's yours (not Juro's).

We don't train foundational models for AI using your Customer Content.

Your contracts contain some of your business's most valuable information. Lawyers at your business also have professional duties of confidentiality. So, we made a choice early on that we would not use your Customer Content to train AI. Instead, we partner with market-leading technology providers to use highly sophisticated large language models trained on general datasets. This means you can use our AI Features with certainty that your confidential information remains secret.

Our technology providers may review your Inputs and Outputs to identify potential abuse or harm, but they have agreed not to train their models using that data.

Generative AI is predictive, so the models we use may produce highly similar outputs for other customers. Outputs for other Juro customers are not Customer Content, and you may not assert that you own those outputs.

There are some restrictions on what you can do with our AI Features. These apply in addition to the restrictions already in your MSA. Some of these restrictions reflect requirements from our AI technology providers and also reflect emerging regulations on AI.

There are some important disclaimers included in the addendum. You must read through these as they affect how you might use our AI Features.

It's your responsibility to check and correct the Output before using it. Generative AI is predictive, and with all predictions, its responses may be incorrect.

You can reduce the likelihood of mistakes and improve accuracy by experimenting with your prompts and learning about best practices for AI prompting.

Our AI Features will still sometimes make mistakes. It's your job as the user to identify and correct these before including them in your documents.

We don't provide warranties relating to our AI Features.

The quality of your Output depends a great deal on your skill at using the AI Features, and so we can't (for example) say that the accuracy of AI Assistant is X% or Y%.

We don't provide non-infringement remedies for our AI Features.

Juro doesn't produce or train the AI models used in our AI Features. The technology providers who do this won't provide Juro with assurances about intellectual property non-infringement in the way you'd normally expect from traditional SaaS or data tools. This is because large language models are trained on extremely large datasets compiled from trillions of data points, not all of which are verified to have been licensed for that purpose.

For this reason, Juro can't pass those assurances on to its customers using AI Features or any output produced from them. You must be willing to accept the risks inherent in the AI Features to use them. Organizations that accept these risks do so in exchange for the productivity upsides that come with using AI Features.

This section describes when Juro can permanently or temporarily stop you from accessing our AI Features. You aren't entitled to any credit or refund of fees if this happens. Broadly, these reflect requirements from our technology providers.