FAQ

Here, you'll find some FAQ about using Kaala.

Benoit Nolens avatar Akshat Singh avatar
14 articles in this collection
Written by Benoit Nolens and Akshat Singh

Is Kaala non-custodial?

Benoit Nolens avatar
Written by Benoit Nolens
Updated over a week ago

How do we store your balance?

Exchange and conversion rates, Multiple currency support
Akshat Singh avatar
Written by Akshat Singh
Updated over a week ago

How to send and request money

Here's a quick guide on sending and receiving money using kaala
Akshat Singh avatar
Written by Akshat Singh
Updated over a week ago

Can I use Kaala to send small amounts of money to my friends in other countries?

Yes
Benoit Nolens avatar
Written by Benoit Nolens
Updated over a week ago

How to add and withdraw funds in Kaala wallet?

A Know You Customer (KYC) check is required the first time to add funds to Kaala.
Akshat Singh avatar
Written by Akshat Singh
Updated over a week ago

Can I send money to someone who doesn’t have Kaala?

Yes
Benoit Nolens avatar
Written by Benoit Nolens
Updated over a week ago

Is my money and data safe with Kaala?

Yes
Benoit Nolens avatar
Written by Benoit Nolens
Updated over a week ago

Can I pay and receive money in different currencies?

Yes
Benoit Nolens avatar
Written by Benoit Nolens
Updated over a week ago

How do I add funds to my balance?

Benoit Nolens avatar
Written by Benoit Nolens
Updated over a week ago

How do I withdraw money from Kaala?

Benoit Nolens avatar
Written by Benoit Nolens
Updated over a week ago

I sent someone money by accident. What can I do?

Benoit Nolens avatar
Written by Benoit Nolens
Updated over a week ago

Why do I need to backup my wallet?

Benoit Nolens avatar
Written by Benoit Nolens
Updated over a week ago

I lost my phone/reinstalled the app. Is there a way I can recover my funds?

Benoit Nolens avatar
Written by Benoit Nolens
Updated over a week ago

How do I send you feature requests and ideas?

Benoit Nolens avatar
Written by Benoit Nolens
Updated over a week ago