FAQ

Here, you'll find some FAQ about using Kaala.

Ben avatar Akshat Singh avatar Geronimo Matias avatar
22 articles in this collection
Written by Ben, Akshat Singh, and Geronimo Matias

Is Kaala non-custodial?

Ben avatar
Written by Ben
Updated over a week ago

How does Kaala store your balances?

Exchange and conversion rates, Multiple currency support
Akshat Singh avatar
Written by Akshat Singh
Updated over a week ago

How can I send and request money?

Here's a quick guide on sending and receiving money using Kaala
Akshat Singh avatar
Written by Akshat Singh
Updated over a week ago

Can I use Kaala to send small amounts of money to my friends in other countries?

Ben avatar
Written by Ben
Updated over a week ago

How can I change or reset my PIN?

Geronimo Matias avatar
Written by Geronimo Matias
Updated over a week ago

How to add funds in the Kaala wallet?

A Know Your Customer (KYC) check is required the first time you add funds to Kaala.
Akshat Singh avatar
Written by Akshat Singh
Updated over a week ago

Can I send money to someone who doesn’t have Kaala?

Ben avatar
Written by Ben
Updated over a week ago

What is a Magic Link, and how does it work?

Geronimo Matias avatar
Written by Geronimo Matias
Updated over a week ago

Is my money and data safe with Kaala?

Ben avatar
Written by Ben
Updated over a week ago

How can I delete my Kaala account?

Geronimo Matias avatar
Written by Geronimo Matias
Updated over a week ago

Can I pay and receive money in different currencies?

Ben avatar
Written by Ben
Updated over a week ago

What are the benefits of a self-custody wallet?

Geronimo Matias avatar
Written by Geronimo Matias
Updated over a week ago

How do I add funds to my balance?

Ben avatar
Written by Ben
Updated over a week ago

What does self-custody mean?

Geronimo Matias avatar
Written by Geronimo Matias
Updated over a week ago

What do I need to start using Kaala?

Geronimo Matias avatar
Written by Geronimo Matias
Updated over a week ago

How do I withdraw money from Kaala?

Ben avatar
Written by Ben
Updated over a week ago

I sent someone money by accident. What can I do?

Ben avatar
Written by Ben
Updated over a week ago

Why do I need to backup my wallet?

Ben avatar
Written by Ben
Updated over a week ago

I lost my phone/reinstalled the app. Is there a way I can recover my funds?

Ben avatar
Written by Ben
Updated over a week ago

How do I send you feature requests and ideas?

Ben avatar
Written by Ben
Updated over a week ago

What are Celo Dollars (cUSD)?

Geronimo Matias avatar
Written by Geronimo Matias
Updated over a week ago

What is Kaala?

Geronimo Matias avatar
Written by Geronimo Matias
Updated over a week ago