For most of our partner events, e-tickets will be sent out via email within 7 days of the event.
Your ticket will be available as a PDF attached to an email. Emails can be redirected so please check your junk/spam folder.
PDF tickets can be downloaded onto your smartphone and scanned directly. You can also print off your tickets to be scanned at the event. Please be aware each QR code can only be scanned once. It is possible to download your ticket from your Kaboodle account within 7 days of the event. Log into your Kaboodle account and find your ticket by selecting the event under “upcoming bookings".
Ticket delivery timelines may vary depending on the event you are attending, so please check your booking confirmation!
For postal tickets, we aim to process and dispatch all tickets 2-3 weeks before the event.
Postal tickets are sent out in batches, so if your friend has received their ticket but you're still waiting for yours, don't worry! Please contact customer service if you haven’t received your tickets 3 working days before the event.