Log into your Kaboodle account.
Select “View Booking” on the relevant event.
Select “Manage Pre-Payment Plan” or select the “Pre-Payment Plan” tab at the top of the booking overview.
Under the section “Actions” select the “Change Payment Date”.
You will have the option of selecting the “1st”, “Last day of the month” or a “Specific day”.
If choosing a “specific day” you will then need to select the specific date you want payments to be taken, this will be the same for each remaining month of your pre-payment plan.
Select “Show new pre-payment plan” to generate a preview of all future instalments of your pre-payment plan.
Select “Save & Update” to confirm your new pre-payment date.
IMPORTANT: If your pre-payment plan is in an error state then the option to change your payment date will not be available. The pre-payment plan will attempt to take the missed payment 3 times. After the 3rd attempt you can then log into your booking and pay the missing payment.
Once paid you can amend the payment date for all future instalments.