Overview
This guide walks through how to connect the Kapoq MCP connector to Claude, both for admins setting it up for their organization and individual team members connecting for the first time.
Note: You will need a Pro account to use MCP connectors in Claude. The free version does not support this feature. Setup is the same whether you are using Claude on the web or the desktop app.
Part 1: Admin Setup
Follow these steps once as an Admin to publish the connector for your entire organization.
Step 1 – Open your organization's connector settings
Open your organization's connector settings in Claude directly with this link: https://claude.ai/admin-settings/connectors
Note: You must be a Claude admin for your organization for this link to work. If it doesn't open the connector settings, check with your Claude account owner to confirm your admin access.
Step 2 – Add the Kapoq connector
Add a new custom connector (Custom → Web) with these details:
Name: Kapoq MCP (or any label you'll recognize)
MCP Server URL: https://mcp.kapoq.com/mcp
Leave Advanced Settings as-is, then click Add.
Note: Choosing "Web" does not prevent you from using the connector with Claude Desktop. Claude's exact buttons and screens for adding a connector change from time to time — if what you see doesn't match, follow Anthropic's instructions for adding a custom connector
Step 3 – Authorize via SSO
You'll be redirected to the Kapoq authorization page. Sign in using your company's Google-based or Microsoft-based email account (your email must be pre-authorized by the Kapoq Customer Success team).
Note: In some cases, Claude may not automatically redirect you to the authorization page. If this happens, navigate to Customize → Connectors, locate your newly added connector under the "Not connected" list, click on it, and then click the Connect button as shown in the screenshot below.
Step 4 – Confirm and test
The Kapoq connector will now appear in your connectors list. Start a new chat, make sure it's toggled on, and ask a question about your data to confirm it's working.
Tip: Reference the connector by name in your first prompt (e.g., "Using the Kapoq MCP connector, …") so Claude knows which tool to use.
Part 2: Individual Team Member Setup
Once an Admin has added the connector, team members can enable it using these steps.
Once an admin has added the connector, each team member enables it in their own Claude account.
Start a new chat and make sure the Kapoq connector is toggled on. If you don't see it, open your connector settings.
The first time, you'll authorize via SSO using your pre-authorized email.
Reference the connector by name in your first prompt.
Note: If the connector doesn't appear or won't connect, try closing and reopening all Claude web tabs / the desktop app, then open your connector settings, find the Kapoq connector, and click Connect.
Tips
If multiple connectors are active in one session, always name the connector in your prompt to avoid ambiguity.
Re-authentication frequency varies by client type. Browser-based AI clients (such as Claude on the web) require re-authentication every hour — this is standard practice for secure web applications, since browsers are inherently less secure than desktop environments. If you use a desktop client — such as Claude Desktop, ChatGPT Desktop, or Claude Code CLI — you'll only need to re-authenticate every 90 days. For the best experience, we recommend using a desktop app over a browser-based client whenever possible.