The following provides a breakdown of the APIs and data collection methodologies leveraged across each module within Kapoq, along with the frequency which we ingest the data.
Please note: APIs, Amazon outages, and large data ingestion may cause delays in data uploads.
Data Sources
The three data sources we leverage today are the Advertising API, Selling Partner API (SP-API), and we employ ways to capture data manually. See details below:
Ad API - Advertising data pulled and populated once a day in the AM PST (1am PST).
SP-API - Everything from SP-API is pulled every 2 hours, some items more often.
Manual Data Collection - Ratings and Reviews - captured every 2-3 days. We capture the current sum of Ratings and the first page of Reviews.
Module Breakdown
Listings & SKU Detail Views
Variety of data sets are aggregated across all modules from all sources; Ad API, SP-API, manual data collection, and user inputs.
Frequency of data upload depends on the metric and data source. See Grid for more details.
Content
Sourced via the Catalog API and the A+ API.
Note: The A+ API only recognizes A+ Content exists when it was created by the seller account being audited. If impacted and causing issues, you can always disable our A+ audit check in the Content Audit Settings removing A+ from our audit and K-Score.
Updated once daily.
Inventory
Capacity Limits - not available in the API. Must be manually input at an account level within inventory settings.
Inventory data is pulled multiple times a day on an hourly basis via the SP-API.
2 years backfill (API tends to be unreliable during "initial backfill". Kapoq will stamp and record inventory positions daily which has been far more reliable than updating inventory through the API)
Advertising
Ad data is pulled and populated once a day in the AM (1am PST) via the Ad API.
Hourly bidding is available and data is pushed to Kapoq in real time via AMS (Amazon Marketing Stream).
Accounting Module
The data gets updated daily through the Finance API to reflect all of yesterday through the beginning of the month's financial figures.
This data will match most closely to the Payments Report in Seller Central.
Additional callouts:
We do not retroactively apply refunds, they are notated as they come in.
We bring in shipped sales daily for the Finance API along with all fees, but transaction data, such as fees, reimbursements, etc. will not be complete until the transaction period closes. It's advised you consult your transaction period close dates in SC (since we don't get this via the Finance API) and then give us a day or so to load the data before confirming all data is final.
Customer Experience
Product & Seller Account Reviews/Ratings - during account initial integration, Kapoq will capture the first page of Product and Seller Reviews via manual data collection. We will continue capturing any updates every 2-3 days.
Customer Returns - pulled through SP-API and is updated every couple of hours.
Analytics
Variety of data sets are aggregated across all modules from all sources; Ad API, SP-API, manual data collection, and user inputs.
Frequency of data upload depends on the metric and data source. See API Overview for more details.
Additional callouts:
Some metrics such as COGS or Margin are a calculation based on Kapoq defaults (20% COGS) or are defined once SKU level COGS $ or % amounts are defined in the Accounting Settings.