Triage

Your inbox, reinvented. Learn how to action your emails, achieve #triagezero fast and get on top of your workday.

Lachlan Macindoe avatar Andi Ancheta avatar Erin Jamison avatar +1
20 articles in this collection
Written by Lachlan Macindoe, Andi Ancheta, Erin Jamison and 1 other
FAQs

Can I mute my Triage notifications?

Prevent all new incoming Triage notifications by turning off the Triage badges and banners in your profile settings.
Erin Jamison avatar
Written by Erin Jamison
Updated this week

Does Karbon have a spell checker?

Karbon does not have a spell checker; however, you can use your browser's spell checker options.
Andi Ancheta avatar
Written by Andi Ancheta
Updated this week

Does Karbon have email templates?

Karbon does not currently have email templates, but there is a workaround to allow canned messages to be used.
Erin Jamison avatar
Written by Erin Jamison
Updated this week

How can I print an email?

You can print any email by clicking on the options menu "...".
Andi Ancheta avatar
Written by Andi Ancheta
Updated over a week ago

Why don't I have access to an email?

In some cases, you may not have access to an email. This can happen in a few different circumstances.
Andi Ancheta avatar
Written by Andi Ancheta
Updated this week

Why don't my emails clear from Triage when I archive in Outlook?

Karbon does not integrate directly with Outlook, so any emails archived will not clear from Triage.
Erin Jamison avatar
Written by Erin Jamison
Updated over a week ago

What font is used for emails from Karbon?

Karbon does not apply any default font settings to emails, which allows the email to be viewed by the receiver based on their own settings.
Lachlan Macindoe avatar
Written by Lachlan Macindoe
Updated this week

Why has my email split into a new conversation?

If a colleague is removed from an unshared email, the conversation is split into a new one, to protect privacy.
Lachlan Macindoe avatar
Written by Lachlan Macindoe
Updated over a week ago