In case you have issues when using a promo code, make sure that:
Your promo code or discount hasn’t expired and meets all the campaign conditions.
You have applied the promo code correctly.
You are using the latest app version.
Here are a few more things to keep in mind:
Two or more promo codes cannot be applied at once.
If the value of the promo code is higher than the trip price, the remaining amount cannot be used for another trip.
Some discounts may have a per cent value and thus reduce the trip price by a certain amount.
Some percentage-based discounts can have a maximum amount that is deducted.
If the above has not solved your issue, please contact our support team.
Kari cannot apply promo codes after rides are booked or completed.