When using the Kari app, you'll get a price estimate before requesting a ride. If the final price is a lot higher than expected, possible reasons may be:
Traffic delays
Driver's device had GPS/network issues
You had stopovers during your trip
Driver took a different route
Final destination is further away from the original destination address
If you have further concerns regarding the final price, please contact our support team and we will assist you.
Note: Due to card preauthorization, an extra cost may appear to have been charged to your account, but this is not an actual charge.