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How to send funds to an external crypto wallet

Learn how to send crypto from your Karta Business balance to an external wallet or exchange. This article explains supported tokens and networks, how the transfer works, what fees apply, and other important details.

Supported tokens

You can send payouts in the following tokens:

  • USDT

  • USDC

  • USDe

  • ETH

  • WBTC

Supported networks

Crypto payouts are available on these networks:

  • Arbitrum One

  • Avalanche

  • Base

  • BNB Smart Chain

  • Celo

  • Ethereum

  • Gnosis

  • Kaia

  • Katana

  • Linea

  • Mantle

  • Optimism

  • opBNB

  • Plasma

  • Polygon

  • Solana

  • Starknet

  • TON

  • Tron

  • Tempo

  • Unichain

  • zkSync Era

How to send crypto

  1. Open Accounts

  2. Click Move Money

  3. Select Send Funds

  4. Choose Crypto Transfer

  5. Select the account you want to send funds from

  6. Enter the token, network, wallet address, and amount

  7. Click Next

  8. Review the details

  9. Click Send

Important before sending

Please make sure that:

  • the wallet address is correct

  • the selected network is correct

  • the receiving wallet supports the selected token and network

⚠️ Crypto transfers cannot be reversed once completed.

Withdrawal fees

Your total withdrawal fee includes up to 3 parts:

  • network fee

  • service fee

  • exchange fee

Network fee

The network fee depends on the destination network.

Networks

Fee

Ethereum, Tron

4.9 USDT

Solana

2.9 USDT

Arbitrum One, Avalanche, Base, BNB Smart Chain, Celo, Evedex, Gnosis, Kaia, Katana, Linea, Mantle, Optimism, opBNB, Plasma, Polygon, Sonic, Stable, Starknet, TON, Tempo, Unichain, zkSync Era

0.9 USDT

Service fee

The service fee is 0.1% of the withdrawal amount.

Exchange fee

An exchange fee applies when your withdrawal requires currency conversion.

  • For USD accounts, payouts in USDT, USDC, and USDe are converted at 1:1, with no exchange fee.

  • For USD accounts, payouts in ETH and WBTC include a 1% exchange fee in the exchange rate.

  • For EUR accounts, payouts in USDT, USDC, USDe, ETH, and WBTC include a 1% exchange fee in the exchange rate.

You will see the final rate before confirming the transfer.

How total fees are calculated

Your total withdrawal fee is:

network fee + 0.1% service fee + exchange fee (when currency conversion applies)

You will see the total fee before confirming the withdrawal.

Transfer time

Crypto withdrawals usually arrive within 1–5 minutes. If the network is busy, it may take up to 1 hour in rare cases. If your funds still haven’t arrived after 1 hour, please contact support.

Creating a counterparty

This feature lets you save your business partners’ payment details, so you do not need to enter the same information every time you make a transfer.

Saving counterparties can help you:

  • make future payments faster

  • reduce the risk of mistakes

  • keep payment details organized

You can find step-by-step instructions in the article about creating a counterparty.

FAQ

What’s the minimum amount?

The minimum transfer amount is 20 USDT.

Who can use this feature?

This feature is available only to users with Owner or Admin roles.

Sent via the wrong network?

Please contact the wallet owner directly to check whether recovery or a refund is possible.

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