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How to Contact Customer Support

Where to find Customer Support

Updated yesterday

You can contact our support team using any of the following methods:

Inside the app

Tap the Support button on the app’s main page (located in the top-right corner).
After that, click “Ask us a question” to contact us.

On the website

Visit our website: karta.io
Click the support chat button located in the bottom-right corner of the page.

In the Help Center

Use the chat button in the bottom-right corner to contact our support team.

By email

You can also reach us at: personalsupport@karta.io

Customer Support work schedule

Our support team is available every day from 7 AM to 7 PM UTC.
We typically respond within up to 15 minutes during working hours.

We are always here to help and will do our best to resolve your issue as quickly as possible!

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