Skip to main content

Why Can’t I Add My Karta Card to Apple Pay?

Learn how to troubleshoot common issues when adding your Karta card to Apple Pay.

Updated over 2 weeks ago

If you're experiencing issues adding your Karta card to Apple Pay, don’t worry—there are a few common reasons why this might be happening. Here’s what to check first:

1. Region Restrictions

Apple Pay isn’t available everywhere. Make sure it’s supported in your country or region by checking Apple’s official list of supported locations.

Solution: A helpful and effective method is to change your phone's country settings to the USA. This can be done in the "Region and Language" settings.

How to Change iPhone Region to the USA:

  1. Open the Settings app.

  2. Tap General.

  3. Tap Language & Region.

  4. Tap Region.

  5. Select United States from the list.

  6. Tap Done or go back – your iPhone will restart or update settings automatically.

    While this does not guarantee that your card will be successfully linked, it significantly increases the chances of success.

2. Outdated Software

Using an older version of iOS or the Wallet app? That might be the issue. Head to your device settings and check for updates.

3. Apple Pay Setup Issues

Your Apple ID should be active, and there shouldn’t be any security-related restrictions on your account. Double-check your Apple ID settings to make sure everything is in order.

Got questions, ideas, or just want to chat? 💬 We're always here to help! Reach out in the app, and our team will be happy to assist you!

Did this answer your question?